FAQ

Snakes with Legs are creatures who evolved exactly two legs because they got tired of missing out on all the fun human activities. They have no hands - just tails, feet, and endless determination to try everything despite being hilariously under-equipped for most tasks.

Because four legs would make them lizards, and that's completely different! Two legs is the perfect amount for maximum struggle and entertainment. It's enough to be optimistic about human activities, but not enough to actually be good at them.

They're not grumpy, they're just perpetually mildly annoyed at the world not being designed for creatures with tails instead of hands. Wouldn't you be a bit frustrated trying to text without thumbs?

It started as kitchen doodles to make a bored 16-year-old pot washer laugh during a chaotic restaurant shift. The question "If a snake had legs, how many would they have?" became an obsession that turned into a proper business!

Stickers: £3.99 - Perfect for laptops, water bottles, or anywhere that needs more snake energy Button Badges: £4.99 - Wearable snake friends for bags, jackets, or wherever you want to display your snake allegiance Prints: £12.99 - A5/A4 illustrations perfect for framing and brightening up any space Keychains: £6.99 - Portable snake companions for your keys or bag Greeting Cards: £4.99 - For birthdays, holidays, or just because someone needs a snake in their life Digital Downloads: £2.99 - Wallpapers, coloring pages, and printable activities

Absolutely! Kids love the silly snake concept, and parents appreciate that they're encouraging creativity and determination. The humour works for all ages - kids find them funny, adults find them relatable.

Currently focusing on our existing designs to build the brand, but we're open to special requests! Email beth@bethbennett.co.uk with your idea and we'll see what's possible.

YES PLEASE! We love hearing ideas for what snakes should attempt next. Email us or comment on our social media - you might see your suggestion become a real design!

Processing: 3-5 working days (each item is made to order!) UK Shipping: 2-3 working days via Royal Mail Total time: Usually 5-8 working days from order to delivery

Not yet, but we're working on it! Sign up for our newsletter to be notified when international shipping becomes available. We know there are snake enthusiasts worldwide!

Standard UK delivery: £1-4 depending on order size Free shipping: Orders over £25 Tracked delivery: Available for £4-6 if you want peace of mind

Standard delivery: No tracking (keeps costs low) Tracked delivery: Full tracking with signature required Order updates: We'll email you when your order ships

With tracking: Contact Royal Mail for investigation Without tracking: Unfortunately we can't locate untracked packages - this is why we offer tracking options Our advice: Upgrade to tracked delivery for valuable orders

Stickers: Usually 3-4 inches at the longest point Badges: Standard 38mm (1.5 inch) diameter Prints: A5 (148x210mm) or A4 (210x297mm) Keychains: Charm is roughly 4-5cm Exact sizes: Listed on each product page

Absolutely! Printed on high-quality paper that looks great in standard frames. Perfect for adding some snake personality to your home, office, or anywhere that needs more determination energy.

Unfortunately no - all sales are final once delivered in good condition. We're a small business with thin margins, so please choose carefully!

Email beth@bethbennett.co.uk within 7 days with photos and we'll sort it out - usually with a replacement. We package everything carefully, but sometimes Royal Mail gets enthusiastic with the handling.

Our mistake = we fix it! Email us immediately and we'll send the correct item plus let you keep the wrong one (mistakes happen, but we make them right).

Only before it ships! Once you get a shipping notification, we can't cancel. Processing is usually quick, so email us ASAP if you need to cancel.

After payment, you'll receive an email with download links. Files are high-resolution and perfect for printing at home or using as digital wallpapers.

Usually high-resolution JPG or PNG files suitable for printing or digital use. If you need a specific format, just ask!

Yes! That's half the point. Print them for personal use - stick them on your wall, give them as gifts, or color them in. Just no commercial use or reselling.

Email us immediately and we'll send a fresh link or troubleshoot the issue. Technology sometimes decides to be difficult, but we'll get it sorted.

Yes! Registered sole trader with proper insurance, accounting, and everything. Started as university project, now it's a legitimate business proving that weird ideas can actually work.

Birmingham, UK. Everything is designed and produced locally - no mass production in far-off factories, just one person making snake friends in the Midlands.

Potentially! Email beth@bethbennett.co.uk with details about your shop/business and we'll discuss possibilities. We're always interested in getting snakes into more places.

Yes! We love meeting fellow snake enthusiasts in person. Follow our social media or newsletter for updates on where we'll be next.

Absolutely! Payments are processed securely through PayPal and Stripe - we never see your full card details. Your information is protected and only used for order fulfilment.

We're constantly adding new designs! If something's out of stock or unavailable, it'll be back soon. Sign up for our newsletter to be notified about new releases.

Not currently - we're online-only while we build the brand. But we do pop up at local markets and events around Birmingham and beyond!

Please do! Find us on Instagram and TikTok @snakes.with.legsss for behind-the-scenes content, new designs, and general snake chaos. Fair warning: it gets pretty silly.

Email hello.snakeswithlegs@gmail.com - we're friendly and actually read our emails! Usually respond within 24-48 hours (sometimes sooner if we're procrastinating on drawing).

Always open to interesting partnerships, commissions, or collaborations. Email us with your ideas!

We love hearing from customers and fellow snake enthusiasts! Drop us a line - we promise to respond with appropriate levels of enthusiasm about your snake appreciation.

If you're unsure about anything, just ask! We're real people who genuinely want you to love your snake friends as much as we do. 🐍💚